Privacy Policy

PeerTupeer is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

• Account Information: Name, email address, phone number, and password when you register.
• Trade Information: Gift card details, images, amounts, and transaction history.
• Payment Information: Mobile money numbers, bank account details for withdrawals.
• Technical Information: IP address, browser type, device information, and usage logs.
• KYC Documents: Identity documents if you choose to complete KYC verification.

2. How We Use Your Information

• To process your gift card trades and payments
• To verify your identity and prevent fraud
• To communicate with you about your account and trades
• To improve our platform and services
• To comply with legal and regulatory requirements
• To send important account notifications

3. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:

• Payment processors to facilitate withdrawals
• Law enforcement when required by law
• Service providers who assist in platform operations (under strict confidentiality agreements)

4. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure password hashing, and access controls. However, no method of transmission over the internet is 100% secure.

5. Card Images

Gift card images you upload are stored securely and are only accessible to our verification team. Images are retained for fraud prevention purposes and may be deleted upon request after trade completion.

6. Cookies

We use session cookies to maintain your login state. We do not use tracking cookies or third-party advertising cookies. You can disable cookies in your browser, but this may affect platform functionality.

7. Data Retention

We retain your account data for as long as your account is active. Transaction records are retained for 7 years for legal and compliance purposes. You may request deletion of your account and personal data, subject to legal retention requirements.

8. Your Rights

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability

9. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or platform announcements.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at support@peertupeer.com.